1. Repair Services:
   1. CTS offers Same Day Turn around Depot Repair at the Lewisville office.

2. Diagnostic and System Restore:
   1. We also have developed the following USB drives:
      1. USB Diagnostic Drive - Diagnose problems before a complete failure on Centrals and know how many hours are really on the drive
      2. USB CIC Pro / Bedrock Ghost drive:
         1. Restore version 4.x Ghost images to CIC Pro with out using a service laptop.
         2. Restore version 5.x Ghost images to CIC Pro with out using a service laptop. 

3. GE CARESCAPE^TM MP100 CIC:
   1. 2039793-002 - FRU MP100 CPU PCB
   2. 2039793-003 - FRU MP100 Case Fan
   3. 2039793-005 - FRU MP100 Power Supply
   4. 2039793-009 - FRU MP100 SATA Hard Drive    
      1. Pre-Imaging services available
   5. 2039793-010  - FRU MP100 SATA Flash Drive​
      1. Pre-Imaging services available
   6. 2039793-CK -  MP100 Cooling Kit
   7. 2006550-001 - Adapter DB9F TO RJ-45

4. GE CARESCAPE^TM MP100R Telemetry Server:
   1. 2039793-002 - FRU MP100 CPU PCB
   2. 2039793-003 - FRU MP100 Case Fan
   3. 2039793-005 - FRU MP100 Power Supply
   4. 2039793-010 - FRU MP100 SATA Flash Drive    
      1. Pre-Imaging services available
   5. 2039793-CK - MP100 Cooling Kit
   6. 2006550-001 - Adapter DB9F TO RJ-45

5. GE CIC PRO^TM Bedrock Server:
   1. 2020183-002 - FRU CIC Pro Bedrock Main board
   2. 2020183-003 - FRU CIC Pro Bedrock Case Fan
   3. 2020183-005 - FRU CIC Pro Bedrock Power Supply
   4. 2020183-010 - FRU CIC Pro Bedrock Hard Drive            
      1. Pre-Imaging services available
      2. SSD Replacement available         
   5. 2020183 - FLA - FRU CIC Pro Bedrock Flash Drive
   6. 2006550-001 - Adapter DB9F TO RJ-45

6. GE ATS Telemetry Server:                
   1. 2021512-002 Power Supply
   2. 2021512-003 - Main board
   3. 2021512-005 - RAID Drive Controller
   4. 2021512-007 - Hard Drives                
      1. Pre-Imaging services available
   5. 2021512-011 - Case Fan
   6. 2021512 - Riser Card
   7. 2021512-014 - CD ROM 
   8. 2021512 - Memory
   9. 2021512-013 - CPU Fan

7. GE BCM:
   1. 2017715-002 - Hard Drives
      1. Pre-Imaging services available
   2. 2017715-003 - Floppy Drives
   3. 2017715-007 - Dual CPU Mainboard
   4. 2017715 - Memory
   5. 2017715-009 - CPU Fan
   6. 2017715-012 - Single CPU Mainboard
   7. 2017715-013 - Case Fan
   8. 2017715-014 - Power Supply
   9. 2006550-001 - Adapter DB9F TO RJ-45

8. Nighshade:  
   1. 418799-0xx - Hard Drives
      1. Pre-Imaging services available
   2. 418834-001 - Memory
   3. 418774-904 - Case Fan
   4. 418774-903 - Power Supply
   5. 418779 - CPU Fan

For more information on our services, please contact us at Toll Free (877) 643-6134.          

Download the Customer Setup and Depot Repair forms.