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Call us toll free: (877) 643-6134
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    (877) 643-6134

    Phone: (972) 317-4187
    Fax: (972) 499-1306

  • Questions Welcome

    Use the form below to send us a question. We will get back to you as soon as possible.

Telemetry Health Check
  • Are you having dropout issues?
  • Do you know how your Telemetry Antenna infrastructure is performing?
  • Do you know the status of your Telemetry Hardware, Including:
    • Transmitters
    • Receivers
    • Telemetry Servers
    • CIC's
  • Do you perform an Telemetry Infrastructure Check Annually?
  • Would a system failure cause you problems?

What does a Telemetry Health check involve?

  1. Verify that all antennas components are working.
  2. Verify that each antenna's output is working within specifications.
  3. Test each transmitter to make sure it passes carrier impairment.
  4. Validate that the transmitters have not drifted off frequency.
  5. Verify that the Hospital has all documentation on the antenna and splitter board layouts.
  6. Provide results to the hospital.
  7. Update any diagrams that need to be.

With a Simple Test you can verify if you are having issues:

On a CIC: 

  1. From the CIC, click the Setup CIC
  2. Click the Service Password Tab
  3. Type mms_com as the pasword and press Enter
  4. Type setflags -mark all and press Enter
  5. If there are yellow lines at the bottom of a waveform where gags appear, you have dropout.






Questions and Answers
  1. What is dropout?
    1. Dropout is the gap that appears in the ECG/EKG waveform when monitoring patients. These can be minute to several inches in length and the frequency can be a little to where a waveform is considered unreadable.
  2. How do we know if the dropout that we see is an antenna problem?
    1. The first thing to do is at the CIC, get to a command prompt and issue the command " setflags -mark all" If you see any yellow "tick marks" on the screen, this is dropout form the system and should be investigated further. If any other color lines show up call us to
    2. After looking at the system to turn off the marks at the same command prompt issue the command " setflags -mark off".
    3. NOTE - The central is not approved to keep monitoring patients while using the -mark all command during long term monitoring. This is for diagnostic purposes only.  
  3. How often should the system be checked?
    1. The antenna infrastructure should be certified annually. This is according to GE Healthcare specifications.
  4. Will Clinical Technology Solutions travel to our site to do a Telemetry Health Check?
    1. On systems over 50,000 sq. ft. of coverage we will travel (beyond North Texas) to your site.
  5. Will Clinical Technology Solutions repair the system if you find any issues during the Telemetry Health checkup?
    1. Yes, we will provide an estimate of repair if we discover any components that are not performing up to standard.
  6. What is the first step and what will it cost to repair the system?
    1. We will do a telemetry health check first. This will give us a clear snap shot of the system and we can then figure out exactly what will need to be done to fix the system. 
  7. How long does the Telemetry Health checkup take?
    1. The Health checkup is about 2 days normally.


Call or email us to get a quote on either a Telemetry Health Check or Telemetry Tuneup (877) 634-6134