Clinical Hardware Monitoring System (CHMS)

Then CTS CHMS is the system to monitoring patient monitoring hardware

Know if a piece of your system is about to cause you problems. In today’s environment of run to fail, know if and when something is failing.

1. Alerts tell the BioMed what piece of equipment is failing or has failed and what the location of the asset is that has the problem.
2. The system provides a central storage location for backups, licenses and Documentation.  This system will assist a biomed a in a disaster recovery scenario.

Monitoring and Alerts Notification for Patient Monitoring Hardware system and infrastructure.

1. GE
2. Philips*
3. Spacelabs*

Equipment Monitored:

1. Clinical Information Center (CIC)
2. Telemetry Servers
3. Network switches
4. UPS**
5. Closet Environmental Monitoring***
6. Muse gateway,  Aware Gateway / Carescape Gateways, EHR gateway
7. Printers

Critical Events:

1. Hardware failure notification for CIC’s:
   1. Offline
   2. Hard drive failure
   3. Fan failures
   4. Temperature out of range
   5. Power
2. Hardware failure notification for Telemetry Server’s:
   1. Offline
   2. Hard drive failure
   3. Fan failures
   4. Temperature out of range
   5. Power
3. Network:
   1. Outage
   2. Storm
   3. Fan problems
   4. Temperature
   5. Running config not matching startup config.
4. UPS:
   1. On battery
   2. Battery needs replacing
   3. Power restored
   4. Over voltage
   5. Under voltage
   6. Temperature
   7. Environmental
5. Closet Environmental Monitoring:
   1. Temperature
   2. Humidity
   3. Air Flow
   4. Smoke
   5. Water
   6. Power Failure
   7. Entry / Exit
      1. Door open
      2. Webcam
6. Printers:
   1. Toner alerts
   2. Large print jobs
      1. Auto delete accidental print jobs
   3. Failure
   4. Offline for period of time
7. Gateway down

Other:

1. Network Trouble Shooting
2. Backup switch configurations
3. Remote access to Servers and CIC’s

Storage Repository:

1. CIC Backups
   1. Backup to and restore for disaster recovery
2. Telemetry Server Backups
   1. Backup to and restore for disaster recovery
   2. Maintain receiver configurations
3. Licensing
   1. Central storage for reinstalling, just install from network drive.
4. Documentation
   1. Service manuals
   2. Telemetry designs
   3. Telemetry floor plans
   4. Network layouts

Notifications:

1. Email and SMS notification
2. On call scheduling
3. Call escalation

Notes:

* Currently supporting GE

** Information from ups SMTP card.

UPS Manufacturers:

1. APC
2. Eton
3. Cyberpower
4. TrippLite
5. More